we are committed to customer satisfaction. If you are not entirely pleased with your purchase, we’re here to help. Please read this policy carefully to understand your options for returning or exchanging items.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you on the status of your refund after the inspection is complete. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For custom items, such as personalized books or made-to-order publications, all sales are final unless the product arrives damaged or defective. In such cases, please contact us promptly for further assistance.
If you have any questions on how to return your item or about the refund process, please contact us at:
We value your business and will strive to ensure that your experience with MICKI MICHELLE PUBLISHING meets your expectations.